Pick-up Order Policy
Process Shipping
Here is a rough timeline for when an order will be fulfilled, when it will be passed to the shipper, and when it is estimated to be delivered.
Order Placement and Fulfillment
After the order is successful, our goal is to fulfil your order and pass each package in that order into the hands of the shipper within 1-3 business days after the order is packed.
Estimated time to ship
We ship all orders with Australia Post, which has provided the following estimates for delivery within Australia.
Domestic shipping timeframes:
Standard: 3 to 5 business days.
Express: 1 to 3 business days.
We currently have no international shipping.
How Pick-Up order work
1. Choose your items online and add to your shopping cart.
2. Login to your Kinky Lizard Account and go to check out section.
3. Select your store for pickup
Enter your address, select your store for pickup and complete the checkout process.
The pickup location is nominated by nearest store from your address.
In this stage, if you’d like to pickup nearby your office please enter your office address.
4. Process your Order
Once you’ve placed an order, you will receive an order confirmation email which will tell you Pick-up location and estimated date. (1-2 working day)
All successful orders will be collected on your Kinky Lizard Family account – Orders.